Company Statement
EmblemHealth is one of the nation’s largest not for profit health insurers, serving members across New York’s diverse communities with a full range of commercial and government-sponsored health plans for employers, individuals, and families. With a commitment to value-based care, EmblemHealth partners with top hospitals and doctors, including its own AdvantageCare Physicians, to deliver quality, affordable, convenient care. At over a dozen EmblemHealth Neighborhood Care locations, members and non-members alike have access to community-based health and wellness guidance and resources. For more information, visit emblemhealth.com.
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Communications Specialist
- 💼
- EmblemHealth
- 📅
- Jul 03, 2025 Post Date
Summary of Position
Responsible for the development, support, and production of external communications to our audiences (primarily members and providers) that informs and engages these groups, while also meeting regulatory requirements. Major external communications include onboarding materials (welcome kits, member ID card letters, handbooks) as well as ongoing communications and updates relating to quality programs, gaps in care and changes in benefits.
Responsibilities:
- Collaborate with internal customers to develop strategic communications that meet both corporate goals and regulatory requirements.
- Obtain direction from internal customers to ensure all communications are accurate, up to date and audience appropriate.
- Draft creative copy while ensuring all member and provider communications meet corporate branding and editorial tandards and meet legal and compliance requirements.
- Proofread all print and electronic copy before it goes live.
- Ensure that all communications are consistent with regulatory and accreditation requirements (CMS, DOH, NCQA, etc.).
- Apply a relentless attention to detail for the entire project lifecycle.
- Coordinate data collection and release, ensuring that the data matches the original request.
- Perform other communications-related tasks as assigned.
- Produce status reports and keep track of schedules to ensure deadlines are met.
- Perform regular quality checks to ensure materials are produced to specifications.
- Work with design and production teams to obtain cost estimates and ensure projects stay on budget.
- Coordinate and oversee services provided by outside vendors such as printers and fulfillment houses.
- Attain and apply a comprehensive knowledge of departmental and organizational procedures and adhere to them.
Qualifications:
- Bachelor’s degree required in English, communications, journalism, business or related health field (Required)
- 3 – 5+ years of relevant, professional communications work experience (Required)
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) (Required)
- Ability to prioritize and effectively manage multiple competing priorities (Required)
- Ability to collaborate across diverse functional areas to develop/assist in developing effective communications (Required)
- Excellent communications skills (verbal, written, presentation, interpersonal) with all types/levels of audiences (Required)
- Attention to detail; ability to produce grammatically correct, cohesive content (Required)
- Demonstrated project management skills (Required)
- Excellent time-management skills (Required)
Security Disclosure
If you receive a job offer from EmblemHealth, the email will be from “HRTalentAcquisition” with the subject: “Offer of Employment for (job title) – Please respond online.” We will never ask you to join a Google Hangout, buy your own equipment, or pay to apply. We also do not use third-party email services like Yahoo or Gmail.
Pay Disclosure
At EmblemHealth, we prioritize transparency in our compensation practices. We provide a good faith estimate of the salary range for potential hires, which is based on key factors such as role responsibilities, candidate experience, education and training, internal equity, and market conditions. Please be aware that this estimate doesn’t account for geographic differences related to your work location. Typically, new hires may not start at the top of this range, as compensation is tailored to each individual's circumstances. For union positions, salaries will be determined according to the collective bargaining agreement. Join us at EmblemHealth, where your contributions are valued and supported by fair compensation.
EEOC Statement
We value the diverse backgrounds, perspectives, and experiences of our workforce. As an equal opportunity employer, we consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, pregnancy, marital status, national origin, disability, veteran status, or any other protected characteristic protected by law.
Sponsorship Statement
At EmblemHealth, we are committed to building a diverse and talented workforce. However, we are unable to consider applicants who require, or are likely to require, either before or after hire, visa sponsorship for work authorization in the United States, including but not limited to H-1B, F-1 (STEM OPT), TN, or any other non-immigrant status. Some extremely rare exceptions may apply based on critical business needs.