Company Statement
EmblemHealth is one of the nation’s largest not for profit health insurers, serving members across New York’s diverse communities with a full range of commercial and government-sponsored health plans for employers, individuals, and families. With a commitment to value-based care, EmblemHealth partners with top hospitals and doctors, including its own AdvantageCare Physicians, to deliver quality, affordable, convenient care. At over a dozen EmblemHealth Neighborhood Care locations, members and non-members alike have access to community-based health and wellness guidance and resources. For more information, visit emblemhealth.com.
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AVP, Marketplace Sales
Summary of Position
- Responsible for EmblemHealth’s direct to consumer markets including Medicaid and the Individual market—on and off the
Exchange. Collaborate with Marketing, Operations, and other functional areas/departments to develop and implement
strategies that closely align with business objectives of driving membership growth and retention of EmblemHealth’s - Medicaid and Individual consumer business. Develop and implement integrated marketing plans tailored to each market
segment ensuring optimal target market penetration. - Ensure alignment across all market segments maximizing EmblemHealth’s ability to compete, grow and retain membership.
- Monitor the regulatory environment and its impact on all market segments to identify, anticipate, and respond to threats and
opportunities; develop appropriate strategies to ensure compliance and adaptability. - Identify, hire, & train staff members, developing them into strong performers and creating high-performing, results-oriented
teams; ensure alignment of staff members’ effort with departmental and corporate goals.
Principal Accountabilities
- Collaborate in the development of overall strategy to support EmblemHealth’s sales efforts in multiple markets (DTC,
Medicaid, etc.). Lead strategy implementation to ensure that all aspects of strategy execution maximize chances for
success by aligning with departmental and corporate goals, allocating the appropriate resources to accomplish what is
needed, and by leading change when required. - Develop workforce and set goals utilizing both internal and external data, metrics, etc. to ensure motivation is in place
to achieve consistently excellent, measurable results in the targeted areas (growth, retention, penetration) for specific
market segments. - Hire, train, mentor, and inspire staff; establish goals, monitor and manage performance of team using internal
systems/analytical tools, information, and feedback. Identify workforce gaps and develop talent to fill gaps. Provide
support for staff by addressing and resolving obstacles and impediments to performance. - Develop and nurture the appropriate community-based relationships to help build the EmblemHealth Brand.
- Research, identify, and drive the development/creation of marketing approaches that target individual segments/
demographics to facilitate market penetration and optimization of revenue and profit generation. - Identify both internal and external factors that hamper the organization’s ability to deliver results; ensure that the
staff, the department, and the enterprise have workarounds, contingencies, and alternative paths to success in the
event of sudden, major shifts in the environment. - Act as change agent to drive and effect organizational change ensuring key deliverables are met.
Qualifications
Education, Training, Licenses, Certifications
- Bachelor’s Degree in Healthcare, Business, or related; Master’s preferred.
Relevant Work Experience, Knowledge, Skills, and Abilities
- 12 – 15 years of relevant professional work experience, in positions of increasing responsibility/complexity/impact.
- Knowledge of Federal and State Regulations regarding Medicaid, Medicare, Child and Family Health Plus products.
- Deep understanding of direct marketing and sales for Medicare, Medicaid, CHP, and FHP products including targeted
population, marketing strategies and budget management. - Ability to manage, develop, train, motivate and counsel staff.
- Experience in dealing with diverse community segments to effectively approach each consumer group.
- Ability to understand, plan and review organizational structures and workflows to increase productivity.
- Broad range of communication skills, effective public speaking, group facilitation, coaching, and effective writing.
- Strong strategic planning and analytical skills to develop marketing and management strategies.
- Excellent organizational, project management, and relationship management skills.
- Proficient with MS Office (Word, Excel, Access, Powerpoint, Outlook).
Security Disclosure
If you receive a job offer from EmblemHealth, the email will be from “HRTalentAcquisition” with the subject: “Offer of Employment for (job title) – Please respond online.” We will never ask you to join a Google Hangout, buy your own equipment, or pay to apply. We also do not use third-party email services like Yahoo or Gmail.
Pay Disclosure
At EmblemHealth, we prioritize transparency in our compensation practices. We provide a good faith estimate of the salary range for potential hires, which is based on key factors such as role responsibilities, candidate experience, education and training, internal equity, and market conditions. Please be aware that this estimate doesn’t account for geographic differences related to your work location. Typically, new hires may not start at the top of this range, as compensation is tailored to each individual's circumstances. For union positions, salaries will be determined according to the collective bargaining agreement. Join us at EmblemHealth, where your contributions are valued and supported by fair compensation.
EEOC Statement
We value the diverse backgrounds, perspectives, and experiences of our workforce. As an equal opportunity employer, we consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, pregnancy, marital status, national origin, disability, veteran status, or any other protected characteristic protected by law.
Sponsorship Statement
At EmblemHealth, we are committed to building a diverse and talented workforce. However, we are unable to consider applicants who require, or are likely to require, either before or after hire, visa sponsorship for work authorization in the United States, including but not limited to H-1B, F-1 (STEM OPT), TN, or any other non-immigrant status. Some extremely rare exceptions may apply based on critical business needs.